Cookie Policy

Last updated: 1 January, 2024

QLTS School (“QLTS”, “we”, “our”, “us”) use cookies on the site www.qlts.co.uk  and all subsites (“Service”). By using the Service, you consent to the use of cookies.

Our Cookie Policy explains what cookies are, how we use cookies on the Service, your choices regarding cookies and further information about cookies.

What are Cookies and How are They Used?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can be “session” or “persistent” cookies.

Session cookies are temporary cookies that are not stored on your computer or mobile device. They are created temporarily in your browser’s subfolder while you are visiting a website and they are not stored on your computer or mobile device. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 20 minutes of inactivity therefore once you leave the site, the session cookie is deleted.

Persistent cookies are those placed on your computer, tablet or mobile device for a pre-determined length of time when you visit this site and they remain in your browser’s subfolder and are activated again once you visit the website that created that particular cookie. A persistent cookie remains in the browser’s subfolder for the duration period set within the cookie’s file.

Cookies can help a website to arrange content to match your preferred interests more quickly but cannot be used by themselves to identify you.

How is QLTS School Using Cookies

When you use and access our Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to ensure that content from QLTS School is presented in the most effective manner for you and your computer/tablet/device and to enable certain functions of the Service, to provide analytics, to store your preferences, to track your website visit behaviour, and to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service but we use different types of cookies to run the Service:

  • Strictly Necessary Cookies – These cookies are essential for the operation of our website. They enable you to navigate the website and use all the features. They are used to manage and identify you as unique to other users currently viewing the website and enable you to login in to secure areas.
  • Functionality Cookies – These cookies collect information such as your User ID, location, language preference and other settings to provide more personal features.
  • Performance Cookies – These cookies collect statistical data about the website visit such as which web pages are most popular and broken webpages. These cookies do not collect personally identifiable information and are aggregated to collect information about the website’s performance.

Third-Party Cookies

In additional to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and to ensure compliance with the terms and conditions of the Service. In such case, an embedded advertising material which is served from a third-party site could store a cookie for that third-party site, containing information fed to it from the containing site – such information might include the name of the site, particular products being viewed, pages visited, etc.

Please find below relevant details in relation to third-party cookies being used on the Service.

Cookie Name Cookie Description
Twitter These cookies, provided by Twitter, are used in conjunction with the Twitter social plugins in order to allow following our Twitter accounts easily, share content via Twitter, and to display the latest tweet. Twitter makes use of cookies to improve its own service.
LinkedIn LinkedIn cookies for the purpose of interest-based advertising.
Adroll As you browse the QLTS website, advertising cookies will be placed on your computer/tablet/mobile device so that we can understand what you are interested in. This is used for retargeting.
Hubspot Used for targeting and advertising and CRM.
Infusionsoft Tracks online activity for Infusionsoft hosted pages: marketing automation, CRM, landing pages, web forms, order forms, storefront and shopping cart, and thank-you pages.
Hotjar Used for collecting standard internet log information and details of visitor behaviour patterns.
Unbounce Unbounce is used to build custom landing pages, website popups and sticky bars.
Facebook These cookies, provided by Facebook, are set when a visitor is logged in to or otherwise using their service. This allows a user to easily comment or share an article with their peers through the social network.
Google Analytics Used for tracking visits to our website.
Google Adwords Used for targeting, remarketing and advertising.
Google Tag Manager A tag management system that allows users to easily update tags and code snippets on a website or mobile app, without modifying the code.
www.qlts.co.uk Used for collecting website behaviour data and tracking user activity.
www.qlts.com Used for collecting website behaviour data and tracking user activity.
Litmos Litmos is used as a Learning Management System where online course content is hosted.
Intercom Intercom is a conversational relationship platform that allows businesses to communicate with their customers across various stages of the customer journey.
Clarity (Microsoft) Microsoft Clarity is a behavioral analytics tool that turns user data into visual insights and shows which parts of a website get the most engagement.

 

What are Your Options Regarding Cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please check our instructions on how to disable cookies on your chosen browser as per below:

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, such as you will not be able to store your preferences and our Service might not display properly.

Key Tips for Safe and Responsible Cookie-Based Web Browsing

Due to their flexibility and the fact that our service uses cookies by default, cookies are almost unavoidable. Disabling cookies will lock a user out of many of the most widely-used sites on the Internet like YouTube, Gmail, Yahoo mail, and others. Even search settings require cookies for language settings. Here are some tips you can use to ensure worry-free cookie-based browsing:

  • Customise your browser’s cookie settings to reflect your comfort level with cookie security or use our guide to delete cookies.
  • If you are very comfortable with cookies and you are the only person using your computer/tablet/mobile device, you may want to set long expiration time frames for storing your personal access information and browsing history.
  • If you share access on your computer/tablet/mobile device, you may want to set your browser to clear private browsing data every time you close your browser. While not as secure as rejecting cookies outright, this option lets you access cookie-based websites while deleting any sensitive information after your browsing session.
  • Make sure your browser is updated and if you haven’t already, set your browser to update automatically. This eliminates security vulnerabilities caused by outdated browsers. Many cookie-based exploits are based on exploiting older browsers’ security shortcomings.

Where Can You Find More Information About Cookies

You can learn more about cookies and the following third-party websites:

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